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Right choice for New Car Service

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Were you aware of the fact that you have the right to decide where your vehicle is serviced, maintained and repaired, at competitive prices

Thinking of snapping up a bargain at the end of year car sales or thinking about having your new car serviced in time for Christmas? Here is some sound advice from Armadale Automotive in Armadale.

The purchase of a new car is one of the most significant investments you will likely make, so you want to see to it that you ensure its proper upkeep. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
  

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.

Were you aware of the fact that you have the right to decide who should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

You cannot be told you must go back to the dealership you bought it from for service or repairs. Provided the work is overseen to the manfufacturers specifications by a suitably qualified person and uses sufficient quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Armadale Automotive mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Armadale Automotive mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Armadale Automotive will also only ever use fluids and lubricants that meet the specifications of the manufacturer of the car.

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the diversity between manufacturer, statutory and express warranties to avoid making the wrong decisions when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be annulled by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So be wary of new car dealers who try to work in “express” or “extended” warranties, often for free, when buying a new car. Generally these ‘bonus’ warranties may include quite comprehensive restrictions or provisions, and often can seem very confusing. Many times these contracts provide very few additional benefits in excess of the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership selling the car.

Such contracts are very unlikely to call to your notice the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes possible increased travel times to get your car serviced or longer waiting times due to fewer available service locations or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.


New Car Service FAQ's
  



Specialist Car Services